Updated Shipping Schedule
Thank you again for your order and for your support of Humans In Action, a zero-profit initiative by Urban Smalls and Goodkraft. We launched on April 15 to provide opportunity for garment workers who lost their jobs, as well as to provide donations to help rural Guatemala in this time of crisis. (Learn more about these efforts here.)
This production model of stay-at-home workers, operating during a global pandemic, has come with many challenges--national curfews, inter-departmental travel restrictions, freight courier closures, reduced availability of materials to name just a few--but we are constantly improving the logistics and we're expanding all teams to produce and ship masks as quickly as possible.
Due to high demand, we are currently shipping orders 3-6 business days beyond our initial estimate of 4-business-day order processing. All orders ship via DHL Express, normally a 2 day service.
We appreciate your patience in the delay; however, given the circumstances, we also understand that you may not be able to wait for your masks. If this is the case, please email firstname.lastname@example.org with your order number and “CANCEL” in the subject line, and we will issue a full refund.
Take care and stay safe,
The Humans In Action Team